FAQs
To open an account, visit our website and complete the online application form. You'll need to provide necessary documents such as PAN card, Aadhaar card, and bank details.
Our brokerage charges are competitive and vary based on the type of trade (e.g., equity delivery, intraday, futures, options). Please refer to our brokerage plan for detailed information.
We provide multiple platforms, including a web-based portal, mobile app, and desktop application, to cater to your trading preferences.
Funds can be transferred via net banking, UPI, or by linking your bank account directly to your trading account for seamless transactions.
Margin trading allows you to buy securities by borrowing funds from the broker, enabling you to purchase more than your available funds. It's important to understand the risks involved.
| Refer to the following for understanding the Risks Associated with Trading |
| Our trading platforms support various order types. Detailed instructions on placing these orders are available in our user manuals and tutorial videos. |
| You can request a withdrawal through our trading platform. The funds will be transferred to your registered bank account within the stipulated time frame. |
| Yes, we offer customer support via phone, email, and live chat to assist you with any queries or issues. |
| You can monitor your portfolio and access transaction statements through our "Swift" web login |
| To update your information, log in to your account, navigate to the 'Profile' section, and make the necessary changes. |
| Yes, we facilitate investments in Initial Public Offerings (IPOs). You can apply for IPOs through our trading platforms during the offering period. |
| Profits from trading may be subject to capital gains tax. It's advisable to consult with a tax professional to understand the specific implications based on your trading activities. |
| Our trading platforms offer real-time market data, and you can set up custom alerts to stay informed about market movements. |
| A trading account is used to buy and sell securities, whereas a Demat account holds your securities in electronic form. |
| The account opening process typically takes 24-48 hours once all documents are verified. |
| Yes, a joint Demat account can be opened with up to three holders. |
| You will need a PAN, Bank Proof (Cancelled Cheque/Passbook Front Page), Signature (matching PAN), Income Proof (Bank Statement/Demat Holdings/ITR), Self Photograph, Aadhaar Copy, and Nominee Proof (PAN/Aadhaar/Voter ID/Driving Licence/Passport). |
| Currently, we facilitate trading in Indian stock exchanges. International trading options may be introduced in the future. |
| An IPO (Initial Public Offering) is when a company offers its shares to the public for the first time. You can easily apply for IPOs through our E-IPO service. |
| STT is a tax levied on the purchase and sale of securities in India. The rate varies depending on the type of transaction. |
| There is no mandatory minimum balance, but you should maintain sufficient funds to execute trades. |
| No, you can open only one trading account with us as per SEBI regulations. |
| Yes, we offer margin trading facilities, subject to eligibility and terms. |
| You can reset your password through the ‘Forgot Password’ option on our login page. |
| Yes, we provide the facility to pledge shares to avail additional margin for trading. |
| An Options contract gives you the right (but not the obligation) to buy or sell an asset at a predefined price before a specific date. |
| You can track order execution details through the ‘Order Book’ section in our trading platform. |
| We offer market orders, limit orders, stop-loss market, stop-loss Limit, Immediate or Cancel (IOC) Order, After Market Order (AMO). |
| Yes, we provide API-based access for algorithmic trading to eligible traders. |
| To close your account, submit a written request along with the required documents to our customer support team. |
| Dividends are directly credited to your linked bank account or reflected in your Demat account, depending on the issuing company. |
| Yes, we provide trading in commodities and currencies via MCX and NSE. |
| Yes, NRIs can open an account, but additional documentation like PIS (Portfolio Investment Scheme) approval from RBI is required. |
| We offer a mutual fund investment platform where you can invest in SIPs and lump sum schemes. |
| If an intraday position is not squared off, it may be automatically closed by our risk management team before the market closes. |
| Our mobile app allows you to set real-time alerts based on price movements and market trends. |
| Yes, you can link multiple bank accounts, but only one primary account will be used for transactions. |
| Yes, we offer dedicated account managers for high-net-worth individuals and premium customers. |
| A GTT order remains active until a predefined trigger condition is met, helping you automate your trades. |
| Shortfall in margin may lead to penalties as per SEBI guidelines, and your open positions may be squared off. |
